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3891 Ranchview Dr. Richardson, California 62639

Mon-Fri : 09.00 am-05.00 pm

Privacy Policy

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Introduction

Welcome to our One Family App. Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. We understand that trust is essential in our industry, and we strive to maintain that trust by being transparent about our practices. We collect information to provide you with the best possible service, including personalized insurance solutions that meet your needs. This policy explains your rights regarding your information, how we manage it, and the measures we take to ensure its security. By using our website, you agree to the practices described in this policy, and we encourage you to read it thoroughly to understand how we protect your privacy while delivering exceptional service.

Information Collection

In the course of providing our insurance services, we collect a variety of information to ensure we can effectively meet your needs and deliver tailored solutions. This information may include personal details such as your name, contact information, date of birth, and social security number, as well as financial information relevant to your insurance policies. We gather this data through various channels, including online forms, account registrations, and communication with our customer service representatives. Additionally, we may collect information about your interactions with our website, such as browsing patterns and usage statistics, through cookies and similar technologies. This data helps us enhance your experience, improve our services, and ensure that the coverage we provide is appropriate for your unique circumstances. We are committed to using your information responsibly and in compliance with applicable laws, and we take all necessary measures to protect your data against unauthorized access or misuse. Your trust is vital to us, and we are dedicated to handling your information with the highest level of care and security.

Use of Information

We utilize the information we collect to provide you with a seamless and personalized experience when interacting with our insurance services. This includes using your personal data to assess your insurance needs, process your applications, and manage your policies effectively. We may also use your information to communicate important updates, offer tailored product recommendations, and provide customer support. Additionally, we analyze aggregated data to understand trends and improve our services, ensuring we meet the evolving needs of our clients. Your information may also be used to comply with legal obligations, enforce our terms and conditions, and protect our rights, as well as those of our customers and partners. We are committed to using your information responsibly and only for purposes that are necessary to enhance your experience and ensure the security of our operations. Rest assured, we do not sell or rent your personal information to third parties for marketing purposes without your explicit consent, and we continuously strive to maintain the confidentiality and integrity of your data in all our operations.

Data Sharing and Disclosure

We understand the importance of your privacy, and we take great care in managing the sharing and disclosure of your personal information. We may share your data with trusted third parties only for specific purposes, such as processing your insurance applications, providing customer support, or fulfilling regulatory requirements. These third parties include service providers, such as payment processors and IT support services, who assist us in delivering our services efficiently. We ensure that any third party with whom we share your information adheres to strict confidentiality standards and uses your data solely for the purposes outlined in this policy. Additionally, we may disclose your information when required by law, such as in response to a court order or government investigation, or to protect the rights, property, or safety of our company, our customers, or others. In the event of a merger, acquisition, or similar transaction, your information may also be transferred as part of that business change. We do not sell or trade your personal data to any unrelated third parties for marketing purposes. Your trust is paramount, and we are committed to maintaining transparency regarding how and why your information may be shared.

Data Security

The security of your personal information is a top priority for us, and we employ a variety of measures to protect your data from unauthorized access, disclosure, or misuse. We implement industry standard security protocols, including encryption technologies and secure server environments, to safeguard your information both during transmission and while it is stored. Our team regularly reviews and updates our security practices to stay ahead of potential threats, ensuring that your data is protected against evolving risks. We also limit access to your personal information to only those employees and authorized personnel who need it to perform their job functions, all of whom are trained on the importance of maintaining data confidentiality. In the event of a security breach, we have established procedures to promptly notify you and take appropriate action to mitigate any potential impact. While we strive to provide a secure environment, it’s important to recognize that no online transmission or storage system is completely foolproof. Therefore, we encourage you to take precautions, such as using strong passwords and being vigilant about your online presence. Your trust is vital to us, and we are dedicated to maintaining the highest standards of data security to protect your sensitive information.

User Rights

As a valued user, you have specific rights regarding your personal information, and we are committed to ensuring that these rights are respected and upheld. You have the right to access the information we hold about you, allowing you to understand how your data is being used and to verify its accuracy. Additionally, you can request corrections to any inaccuracies in your personal information, ensuring that your data remains up to date. You also have the right to request the deletion of your personal data, subject to certain legal obligations we may have to retain it. Furthermore, you can object to or restrict the processing of your data under certain circumstances, including instances where you believe our processing is unlawful. If you choose to withdraw consent for us to process your data, you may do so at any time, and we will cease further processing, unless we have other legitimate grounds to continue. We also provide you with the option to receive your personal data in a structured, commonly used, and machine readable format for your convenience. To exercise any of these rights, please contact us using the information provided in this policy, and we will respond to your request in a timely manner. Your privacy is important to us, and we are dedicated to ensuring you have control over your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and improve our services. Cookies are small text files that are stored on your device when you visit our site, enabling us to recognize your browser and remember certain information about your visit. We use these technologies for various purposes, including to analyze how you interact with our website, to customize content and advertisements based on your preferences, and to monitor site performance. This allows us to provide a more efficient and tailored experience, helping you find the insurance products and services that best meet your needs. You can manage your cookie preferences through your browser settings, allowing you to accept or decline cookies or to receive notifications when a cookie is being sent. However, please note that disabling cookies may affect your ability to use certain features of our website. Additionally, we may employ third party tracking technologies to gather information about your interactions with our site, which may also involve sharing non personal data with these third parties for analytics and advertising purposes. We are committed to transparency regarding our use of cookies and tracking technologies and encourage you to review this section of our Privacy Policy to better understand how we utilize these tools to enhance your experience.

Changes to the Privacy Policy

We are committed to maintaining transparency regarding our privacy practices, and as such, we may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws. When we make significant updates, we will notify you through prominent notices on our website or via email, ensuring you are aware of how these changes may affect your personal information. We encourage you to review this policy periodically to stay informed about our practices and your rights. The most recent version of the Privacy Policy will always be available on our website, and any changes will become effective immediately upon posting unless otherwise stated. By continuing to use our services after such changes are made, you signify your acceptance of the updated policy. Your privacy is of utmost importance to us, and we strive to ensure that our practices reflect our commitment to safeguarding your information and enhancing your experience.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we encourage you to reach out to us. Our team is here to assist you and ensure that your inquiries are addressed promptly. You can contact us via email at info@onefamilyapp.com or, call us at +91 9600323562. We value your feedback and are committed to providing you with the necessary support regarding your personal information and your rights under this policy. Whether you wish to exercise your rights, update your information, or seek clarification on our privacy practices, we are here to help. Your trust is paramount, and we appreciate the opportunity to serve you while protecting your privacy.